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Terms of Service

Last updated: July 14, 2026

1. Scope

These Terms of Service govern the use of the BlindLock software application ("Software") provided by BlindLock, LLC ("Provider"). By purchasing and using BlindLock, you agree to these terms.

2. Contract Formation

The contract is formed upon completion of the purchase through our payment provider Paddle.com Market Ltd (Merchant of Record). Paddle acts as the seller and processes the payment. After successful payment, you will receive a licence key by email.

3. Licence

A valid paid licence key grants you a non-exclusive, non-transferable right to use the Software on one desktop device at a time (Windows, macOS or Linux). The licence is bound to your hardware and can be transferred to replacement hardware using the built-in migration feature. The iOS, iPadOS and Android editions are offered free of charge and do not require a paid desktop licence key.

4. Lifetime Licences

A Lifetime licence is paid once and has no expiry date or recurring subscription. It includes all released updates and major versions at no additional charge. Licence entitlement is still validated online. BlindLock may require a minimum version for security-critical releases; other updates remain optional. Subscription licences entitle you to use the Software while the subscription is active.

5. Activation and Connectivity

BlindLock requires an internet connection for initial activation and every new unlock session, when licence entitlement and version status are checked. If the Software cannot reach the licence service, a new unlock cannot be completed. Once unlocked, the vault continues to operate locally until that session closes. Explicitly enabled third-party network features may also require internet access.

6. Your Data

BlindLock stores passwords, notes and 2FA secrets encrypted inside a PNG carrier on your device. Larger files use separate disguised, encrypted file-vault containers. BlindLock, LLC has no central access to these vault contents or their encryption keys and never receives them on its servers. Vault contents leave your device only through an action you choose, such as an export, a backup in a cloud-synchronised folder or an explicitly enabled third-party network feature. You are responsible for the active carrier, encrypted backups, file-vault recovery materials, password and recovery phrase. BlindLock, LLC cannot recover lost secrets or recovery material.

7. Warranty

Statutory warranty rights under applicable consumer protection laws apply. The Provider warrants that the Software conforms to the contractual requirements at the time of delivery. The warranty period is two years from delivery.

The Provider will provide updates necessary to maintain the Software's conformity and will inform you about their availability.

8. Limitation of Liability

The Provider is liable without limitation for damages caused by intent or gross negligence, and for damages arising from injury to life, body, or health. For slight negligence, the Provider is liable only for breach of material contractual obligations, limited to foreseeable, contract-typical damages. All further liability is excluded to the extent permitted by law.

The Provider is not liable for data loss resulting from hardware failure, forgotten PINs, or lost recovery phrases.

9. Prohibited Use

You may not:

10. Termination

The Provider may terminate your licence if you violate these terms. Upon termination, your right to use the Software ends immediately. Your locally stored data remains on your device but may become inaccessible without an active licence.

11. Digital delivery and waiver of withdrawal

Immediate digital delivery

BlindLock licences are digital content. At checkout you must expressly confirm that you want delivery to begin immediately and that you acknowledge you lose / waive any right of withdrawal once delivery begins (Art. 16(m) Directive 2011/83/EU for EU consumers).

The purchase cannot be completed without that confirmation. After confirmation and successful payment, there is no right of withdrawal for the licence. BlindLock, LLC does not offer a separate voluntary money-back programme. Payment and buyer matters are handled by Paddle as Merchant of Record — see also our Refunds & digital delivery page.

12. Dispute Resolution

The software is sold through Paddle as Merchant of Record; payment processing and related buyer matters are governed by Paddle's terms. There is no obligation to participate in any particular out-of-court dispute-resolution scheme.

13. Governing Law

These terms are governed by the law of the Provider's seat, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers habitually resident in the EU, the mandatory consumer protection provisions of their country of residence remain unaffected.

14. Severability

If any provision of these terms is or becomes invalid, the validity of the remaining provisions shall not be affected.

15. Contact

BlindLock, LLC
131 Continental Dr, Suite 305
Newark, DE 19713, USA
Email: info@blindlock.app